These terms are an agreement between you and Valiant Technologies (“ValiantOS,” “we,” “us”) governing your use of the ValiantOS websites, web application, desktop application, and related services (the “Service”). By creating an account or using the Service you agree to them. If you use ValiantOS on behalf of a business, you represent that you can bind that business, and “you” means the business.
1. The Service
ValiantOS is a workspace for service businesses — CRM, scheduling, messaging, marketing, payments, and reporting, operated with the help of AI agents. The Service is currently in early access: features may change, and access is by invitation.
2. Your account
Keep your credentials confidential; you are responsible for activity under your account. Provide accurate information and keep it current. You must be at least 16 and able to form a contract.
3. Your data
You own the business data you put into your workspace. You grant us the rights needed to host, process, back up, and display it in order to provide the Service. You are responsible for having the right to upload the data you bring (including your contacts’ information) and for complying with laws that apply to your use of it. Our handling of personal information is described in the Privacy Policy.
4. AI features
- AI output can be wrong, incomplete, or unsuitable. Review it before relying on it — it is not legal, financial, tax, or other professional advice.
- Outbound actions (emails, texts, payment requests) are queued for your approval. Once you approve, the action is yours.
- If you use the desktop “local brain,” Val runs on your own AI assistant and subscription. Your relationship with that AI provider (including its terms and usage limits) is between you and them, and the feature depends on their continued support of it.
5. Connected accounts
Some features use accounts you connect — for example Gmail or Microsoft 365 mailboxes, QuickBooks, Stripe, or Twilio. Those services have their own terms, and you authorize us to access them on your behalf to the extent you grant. Payment processing runs on Stripe; funds from your customers settle to your own Stripe account. SMS requires carrier registration and lawful consent from your recipients — you are responsible for the consent basis of your outreach.
6. Acceptable use
You agree not to:
- break the law, or send spam or messages without required consent;
- probe, disrupt, or overload the Service or bypass its limits or security;
- access another customer’s data or share your account to resell access;
- upload malicious code, or use the Service to build a competing product by scraping it;
- misrepresent AI-generated content as human where the law requires disclosure.
7. Plans and billing
Paid plans are billed per seat, monthly, through Stripe. Plans include monthly usage allowances; some plans support metered pay-as-you-go past their caps, billed at the published rates. You can change or cancel anytime — changes apply at the next billing cycle, and amounts already paid are non-refundable except where the law says otherwise. We may change pricing with at least 30 days’ notice.
8. Term and termination
You can stop using the Service and close your workspace at any time. We may suspend or terminate access for breach of these terms, risk to the Service or other customers, or non-payment. After closure, we delete workspace data as described in the Privacy Policy; you can export your data first.
9. Intellectual property
We own the Service and everything in it except your data. You get a limited, non-exclusive, non-transferable right to use the Service while these terms are in effect. Feedback you give us may be used without obligation.
10. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. EARLY-ACCESS SOFTWARE MAY CONTAIN DEFECTS; DO NOT USE IT AS YOUR ONLY SYSTEM OF RECORD FOR DATA YOU CANNOT AFFORD TO LOSE.
11. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM (OR $100 IF YOU HAVE PAID NOTHING). SOME JURISDICTIONS DO NOT ALLOW THESE LIMITS, SO THEY MAY NOT FULLY APPLY TO YOU.
12. Indemnity
You will defend and indemnify us against claims arising from your data, your use of the Service in violation of these terms, or your violation of law — including messaging-consent and telemarketing-law claims arising from outreach you approve.
13. Governing law and disputes
These terms are governed by the laws of the United States and the state where Valiant Technologies is organized, without regard to conflict-of-law rules. Before filing a claim, contact us — most issues can be resolved quickly and informally.
14. Changes to these terms
We may update these terms as the Service evolves. We will post the updated terms here and update the date above; material changes will be communicated in the product or by email. Continuing to use the Service after changes take effect means you accept them.